Encom: Your Trusted Solar Partner in Northern Ireland

9th June 2023

In today's rapidly evolving world, the demand for sustainable energy solutions has never been higher. At Encom, we understand the importance of reliable, efficient, and eco-friendly solar systems for your home or business. We take pride in offering top-notch installations and exceptional customer service. In this blog post, we want to highlight our customer guarantees, which form the foundation of our commitment to your satisfaction.

Round-the-Clock Availability

We recognise that questions or concerns can arise at any time. That's why we guarantee that your call will be answered 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you, ensuring that you receive the support you need, whenever you need it.

Expert Technical Support

Our highly skilled technical team is available round the clock to guide you throughout your solar journey. Whether you require assistance during installation or have queries about aftercare, our experts will provide prompt and reliable guidance, ensuring a smooth and hassle-free experience.

Prompt Communication

When you reach out to us with an enquiry, we understand the importance of timely communication. We guarantee that Encom will be in touch promptly and efficiently, ensuring that you receive the attention and information you require without delay.

Efficient Installation

Time is of the essence, and we respect that. At Encom, we commit to a 2-week lead time to fit and install your solar system. We value your time and strive to complete installations swiftly, allowing you to enjoy the benefits of solar energy without unnecessary delays.

Honest and Transparent Advice

Encom believes in providing honest and transparent advice to our valued customers. We are committed to ensuring that you receive the best energy solution tailored to your specific needs, whether it's for your home or business. From your initial call to after-sales support, we offer free advice with no obligation to purchase.

Respect for Your Property

We understand that your property is precious to you. Our professional installers will always arrive on time, maintaining a friendly and respectful demeanour. They take pride in their work and will leave your premises in as good a condition as they found it, ensuring a hassle-free and seamless installation experience.

Uncompromising Quality: 

While we may not always offer the cheapest quote, Encom is dedicated to providing the best and safest solar installations for your family home or business. We believe in delivering quality workmanship and industry-leading products, ensuring long-lasting performance and peace of mind.

Guided Finance Packages

We recognise that investing in solar systems can be a significant decision. To make the process easier for you, Encom offers guided finance packages for both commercial and home systems. Our aim is to provide flexible and accessible financing options, enabling you to embark on your sustainable energy journey with confidence.

Data Privacy and GDPR Compliance

At Encom, we take data privacy seriously. We adhere to all GDPR requirements, treating your personal data with the utmost sensitivity and confidentiality. You can trust us to handle your information securely throughout our engagement.

Energy Savings Guarantee

We are confident in the power of solar energy to significantly reduce your energy bills. Encom guarantees a potential reduction of up to 75% in your energy expenses. With our state-of-the-art solar solutions, you can enjoy substantial long-term savings while contributing to a greener future.

Industry Standards and Certifications

Encom is proud to be MCS and RECC certified. These industry-led quality assurance schemes validate the quality and reliability of our approved products and installation services. Our certifications reflect our experience and expertise as a trusted solar installer, providing you with the peace of mind you deserve.

At Encom, our commitment to excellence extends beyond the installation process. We strive to deliver exceptional customer service, ensuring that your solar energy journey is seamless, efficient, and rewarding. With our comprehensive guarantees and assurances, you can trust Encom as your reliable solar partner. Contact us today to embark on a greener and more sustainable future for your home or business.